Shipping policy
Shipping policy of Heriztapijten.nl
At Reiz carpets we understand that you want to receive your new carpet as quickly as possible. We are committed to delivering fast and reliable shipping service for all our customers.
Shipping methods:
- Standard delivery: Suitable for customers who are looking for a cost -effective solution without emergency.
Postage costs:
Shipping costs are calculated based on the weight of the product and the delivery destination. The exact shipping costs are calculated when checking.
Free Shipping:
We offer free standard shipping for all orders within the Netherlands
Processing time:
All orders are processed within 2 working days after placing the order. If there is a delay, you will be informed of this.
Delivery time:
- Standard delivery: Delivery time is usually between 2 to 3 working days, depending on your location.
International shipping:
We also ship internationally. Take extra time for customs processing and international transit into account.
Customs and import duties:
International customers are responsible for any customs and import duties that can be levied as soon as the package reaches the destination.
Shipping confirmation and order tracking:
After sending your order you will receive a shipping confirmation via e-mail, including a tracking number with which you can follow your package.
Damaged products:
If your product arrives, please contact us within 24 hours to submit a claim.
Questions and contact:
If you have any questions about your order or shipment, please contact us via info@heriztapijten.nl or 010-4144002.
